Terms and Conditions
Reservation
A reservation is only confirmed with the payment of 30% of the total amount. This payment can be done by bank transfer, paypal.com (credit card or paypal account transfer). Please be sure that all the expenses concerning the international transfer are supported by you.
It's crucial to send us the flight details or/and an estimate of the arrival time as well as a contact number from the guests.
After receiving the booking fee we will send you a confirmation containing all the information (via email) on the property, namely: the address and useful contact details for the check-in.
Payments
We accept payments made by wire transfer and PayPal (credit card). Using PayPal will have an extra cost of 4%.
Balance Payments
The balance payments can be done on arrival during the check-in, we accept payments made in cash or by VISA or Mastercard credit / debit cards. Using credit / debit cards will have an extra cost of 2%.
Cancelation policy
• Cancellation with more than 30 days before arrival – Full refund.
• Cancellation within 30 days before arrival - Refund only if the apartment is re-occupied.
Please bear in mind that all the expenses concerning the refund will be supported by you.
Check-in and Check-out
Check-in is after 2h00 PM (You can always come after 11h00 AM to leave your luggage and get the keys, but if we have someone else checking-out on the same day, the apartment won't be ready before 2h00 PM).
Check-out is until 11h00 AM (You can always leave your luggage ready at the apartment until 11h00 AM and keep one set of keys till 2h00 PM, only if we don’t have other guests arriving on the same day).
Please call us 30 minutes before your arrival (from the airport).
Please note that check-ins after 8h00 PM will be charged with extra fee of 35 euros and after 00h00 AM the fee will be 50 euros.
Please note that you shall take a copy of your Id card or passport when you check in the apartment. Otherwise you will be asked to come to our office before receiving the keys.
Cleaning and maintenance
As a rule all the apartments are cleaned after departure / before the entry of guests in the apartment.
When leaving, the tenant is obliged to leave the apartment in a reasonable condition.
Number of guests
The guest must inform us about the number and age of the guests.
The number of persons who may use the apartment shall not exceed the number of persons allocated for each apartment, except for children under 4 years of age.
Pets are not allowed.
Smoking is not allowed inside the apartments.
Behavior
The tenant signing the check-in form will be liable for the correct and decent behaviour of all the persons accompanying him/her, and specifically avoiding any activity that is against any law or health policy.
Don’t forget that you are going to stay in residential buildings. Guests staying in one of our apartments should know that if parties or loud music are heard, or neighbours complain and/or police is called, it can result in immediate eviction. This will also result in loss of prepaid rent.
Quiet time is from 10h00 PM to 10h00 AM. We are sure that you understand that the nightly rest of other inhabitants must be respected.
Liabilities
The owner of the apartment will not be liable for any direct or indirect damages that may arise as a consequence of the use of the apartment by the guests, including, damages, insurance, robbery, criminal behaviour or inappropriate use of equipment for elderly, handicapped people or lack of children safety features.
Please do not leave any electric device turned on when you leave the apartments and pay attention to gas devices while you are in or outside the apartments.
